FAQs

BOOKINGS

Our sessions run for 60 minutes and are designed for first time throwers.

Each lane consists of 2 targets, an instructor and up to 8 players.

During the session, you’ll receive a safety brief, learn how to throw an axe, compete in a tournament and maybe even learn some trick shots. An instructor will be on the lane throughout to ensure you’re safe and passing the vibe check.

What is a single ticket for a social lane?
1 Ticket per player, with up to 8 players per lane. Perfect for smaller groups or couples. You’ll be playing as a mixed group with other customers. Fear not, our instructors are the bee’s knees when it comes to getting everyone involved and forging new friendships of rivalries.

An exclusive lane is exactly what it sounds like: 1 lane, 2 targets, 1 instructor and up to 8 people, for the more private experience no outsiders allowed!

Each lane can fit up to 8 players.

Of Course you can, no sweat, you’ll just need to book a social lane ticket for all the people coming and we can spread you over more lanes!

Heck yeah you can, drop us a line at info@axeperience.zendesk.com and let’s see if we can find something that works for you!

Absolutely, if there’s availability you can book up to 4 hours before a session starts. We do always recommend booking in advance to avoid disappointment.

Yes, but only if we have tickets available, we strongly recommend booking in advance.

Unfortunately not, we only ever take payment in full for bookings upon booking a session.

Please ensure you’re entering your code in the correct place. When selecting your session date, you’ll see a box marked ‘Apply Promo or voucher’ – enter your code here! If you are having trouble please reach out at info@axeperience.zendesk.com.

CHANGES OR REFUNDS

Good stuff, simply book another ticket for the same time and day and add “joining another group” to the notes along with the name of the group.

 

We get it, stuff happens, you can get a 100% refund up to 48 hours before your session, after that, we’re happy to reschedule once for free or provide a full refund in the form of a gift certificate.

Yes, you won’t be allowed into the venue if you are more than 15 minutes late. We ask all players to arrive at least 10 minutes before your session start time to sign the wavier.

SAFETY

Find out all about how we’ve made our venues covid safety Covid secure by clicking here.(link to separate page)

Players must wear closed-toe shoes, and we recommend comfortable trainers or flat shoes with grip. Face coverings aren’t mandatory but If you’d feel more comfortable wearing one, our instructor will copy you and put one on to ensure you feel safe.

Unfortunately not, we love your lil pupper as much as the next person, but due to safety concerns and allergy risks, they’ll have to sit this one out.

We encourage you to,the more embarrassing the better, but keep in mind, if your costume is causing offense to any staff/customers you will be asked to remove it for the remainder of your session.

No, but the closest car park is less than a 5 minute walk away and there is street parking on the adjacent street

Yes, if you don’t want to participate, just watch and cheer, that’s cool with us, no ticket needed.

We don’t think beer and axes mix too well, so our venue is entirely alcohol free, we have a wide range of soft drinks and non-alcoholic beers available, as well as a range of bar snacks.

Safety first is our motto, you will have a fully trained instructor giving you their undivided attention throughout the session to make sure that the axes are under control at all times. Axes will only ever be thrown down empty lanes, and anyone behaving dangerously will be reprimanded immediately.

Please don’t. Anyone we believe to be under the influence of drugs or alcohol before or during their session will be relegated to a spectator role or even ejected from the venue. #SafetyFirst

We don’t allow entry to any of our venues to those under the age of 18, even just to watch. Please bring your ID.

Axe throwing is a relatively low-intensity activity so there is no reason why you can not play. If you have any concerns please consult a doctor. If you are in the third trimester of your pregnancy, we strongly suggest speaking with your midwife or doctor before booking.

Nice, as a carbon negative company, we’re glad to see you share our same passion about sustainability. For every target we get through, we plant a tree. Nothing in our venue goes to landfill, we’re all about recycling and giving back to the planet so you can rest easy knowing your booking with us is helping save the planet!

Select your venue, session date, session time and then fill out your booking details. Once you get through to the payment page, select ‘Pay by Gift certificate’

Enter your Gift certificate code (begins with a G) and hit apply to redeem the certificate balance against the invoice total. If there is any balance remaining it can be used at a later date.

If the gift certificate balance was not enough to cover the whole transaction amount, you can make a payment via credit card for the rest. You are able to use more than one gift voucher to clear the balance of a booking.

Please make sure you’re entering your code on the final payment page and not the box marked ‘Apply promo or voucher’.

You totally can, the expiry date only refers to when the booking must be placed by.

 

Can webook the whole venue?
We like your thinking, please drop us a line at info@axeperience.zendesk.com and we’ll get a session that fits all of your needs sorted ASAP.

Click here (LINK TO CONTACT PAGE) to send us an email with your concerns, queries or enquiries, or send us an email to: info@axeperience.zendesk.com

LOCATIONS

Basement Floor 48-51 Minories and
6 Portsoken Street London EC3N 1JJ

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OPENING TIMES

Monday – Wednesday (12:00 – 8:30 pm )

Thursday – Friday (12:00 – 10:00 pm )

Saturday – Sunday (11:00 – 10:00 pm )

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